Privacy Policy
Last updated: August 18, 2025
Introduction
At ShiftLeft, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated QA testing platform, including our browser extension and desktop application.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account, we collect:
- Email address
- Name (optional)
- Billing information (when you subscribe to paid plans)
- Authentication tokens for secure access
Test Data
Our platform collects and processes:
- Recorded user interactions (clicks, form submissions, navigation)
- Test results and performance metrics
- Screenshots and video recordings of test runs
- Browser and device information for test compatibility
- Website URLs and DOM structures necessary for test execution
Usage Information
We automatically collect certain information about how you use our services:
- Log data (IP address, browser type, operating system)
- Usage patterns and feature interactions
- Performance and error data
- Device and browser specifications
What We DON'T Collect
Important: Your credentials stay on your machine
We never collect, store, or have access to your login credentials, passwords, or sensitive authentication data. All authentication happens locally on your desktop application.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our testing services
- Execute your automated tests across different browsers and devices
- Generate test reports and analytics
- Process billing and manage subscriptions
- Communicate with you about service updates and support
- Improve our platform and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our platform (hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Safety and Security: To protect the rights, property, or safety of ShiftLeft, our users, or the public
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure cloud infrastructure with reputable providers
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and develop new features
Test recordings and results are typically retained for 90 days, after which they are automatically deleted unless you choose to export them.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal requirements
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Account Deletion: Delete your account and associated data
To exercise these rights, please contact us at privacy@shiftleft.com.
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze usage patterns
- Improve user experience
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.
International Data Transfers
Our services are hosted in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification for significant changes
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@shiftleft.com
Support: support@shiftleft.com
Response Time: We typically respond within 48 hours